Service is what we willingly do for you.

What applies to our products also applies to our level of service: We will not compromise.

Stiegelmeyer products are renowned not just for their quality, but also for their inherent durability. We build to last. This commitment can be traced back to our company origins as a successful family business and still lies at the heart of our corporate philosophy.

This means that we guarantee long-term availability of spare parts and offer a comprehensive maintenance and repair service – which even includes other manufacturers’ beds. In addition , we keep you, the operator, informed of any legislative changes that may affect you.

The following pages contain detailed information about “Assist”, Stiegelmeyer’s Service Promise.

Our service philosophy:

For us, this means taking responsibility for our products after they have been sold. Routinely and continuously.

Assist at a glance.

Bed Status Analysis.
Assist helps to identify weak spots to optimise bed management.

Bed Maintenance.
Operators have a duty to ensure that their equipment meets legally prescribed standards. We guarantee compliance through our Assist Maintenance Service.

Liability.
Operators are fully responsible for all warranty and compensation claims in the event of non-compliance with the provisions or improper maintenance.

Medical Devices Act.
Hospital and care beds (motorised and mechanical) are classified as “active medical devices”, and as such they are subject to a wealth of requirements.

Operator responsibility.
Operators of hospitals, clinics and care facilities have a duty to ensure the safe operation of their beds.

Bed Inspection.
With our Assist Inspection Service, we examine the current condition of your hospital and care beds.